1
Open your Inbox
Open the More menu and tap Inbox (on the web app, it's in the left sidebar). A badge on the More button and the Inbox item shows how many invitations and unread updates are waiting. The Inbox has two tabs: Alerts (invitations and updates) and Leads (your leads). Each tab shows its own count.
2
Accept invitations
Crew invitations (CREW INVITE) and job invitations (JOB INVITE) appear here. Tap Accept to join, or Decline to pass. See the Crew guide for how crews work.
3
Get estimate and invoice updates
The Inbox tells you the moment a client responds to an estimate — Accepted, Declined, or Changes Requested — and when an invoice is paid, goes overdue, has a failed payment, is refunded, or is disputed. You'll also see Estimate viewed or Invoice viewed the first time a client opens your link; tap it to open that estimate or invoice. No more wondering where things stand.
4
See new leads
Leads have their own Leads tab at the top of the Inbox, with a count of the ones you haven't opened. Each new lead from a lead source also shows under Alerts as New lead, with a push notification on your phone. Tapping either opens the lead on the Leads tab. See the Leads guide.
5
Stay on top of crew activity
You'll also see crew events here — when someone accepts or declines your invitation, when a job is assigned to you, and when a crew member leaves or is removed.
Updates are marked as read automatically once you've viewed the Inbox, so the badge always reflects what's actually new.